1. Information We Collect
We collect personal information when you:
-
Register on our website
-
Submit humanitarian assistance requests
-
Make funding contributions
-
Purchase services
-
Complete forms or respond to program updates
Collected information may include:
-
Name
-
Email address
-
Phone number
-
Organizational affiliation (if applicable)
-
Billing information
-
Documentation related to assistance eligibility
You may browse our website anonymously.
2. Purpose of Data Collection
We collect and process data to:
-
Deliver humanitarian and recovery services
-
Evaluate assistance applications
-
Manage funding contributions
-
Communicate program updates
-
Maintain regulatory compliance
-
Improve operational effectiveness
We process data only where necessary and lawful.
3. Payment Security
All sensitive financial transactions are processed through Stripe, a secure third-party payment provider.
We do not store:
-
Full credit card numbers
-
Social security numbers
-
Complete financial credentials
Payment security is governed by Stripe’s encrypted infrastructure.
4. Data Protection Measures
We implement appropriate administrative, technical, and physical safeguards to protect personal information from:
-
Unauthorized access
-
Alteration
-
Disclosure
-
Destruction
Access to personal data is limited to authorized personnel performing operational duties.
5. Information Sharing
We do not sell, trade, or rent personal information.
We may share information only:
-
With trusted third-party service providers assisting in operations (under confidentiality obligations)
-
When legally required
-
To protect the rights, safety, or property of the organization or others
6. Children’s Privacy
We comply with the Children’s Online Privacy Protection Act (COPPA).
We do not knowingly collect personal information from individuals under 13 years of age. If such data is identified, it will be deleted promptly.
7. Data Retention
We retain personal data for as long as:
-
An account remains active
-
A humanitarian or recovery case is ongoing
-
Funding compliance requires retention
-
Applicable laws mandate recordkeeping
Users may request deletion, subject to legal obligations.
8. What We Do Not Do With Your Data
We will never:
-
Sell your data
-
Share your data for external marketing
-
Use your information for unrelated commercial advertising
Your data is used strictly to support our humanitarian, recovery, and funding mission.
9. Policy Updates
Any updates to this Privacy Policy will be posted on this page. Continued use of the website constitutes acceptance of any revisions.