Privacy Policy

1. Information We Collect

We collect personal information when you:

  • Register on our website

  • Submit humanitarian assistance requests

  • Make funding contributions

  • Purchase services

  • Complete forms or respond to program updates

Collected information may include:

  • Name

  • Email address

  • Phone number

  • Organizational affiliation (if applicable)

  • Billing information

  • Documentation related to assistance eligibility

You may browse our website anonymously.

2. Purpose of Data Collection

We collect and process data to:

  • Deliver humanitarian and recovery services

  • Evaluate assistance applications

  • Manage funding contributions

  • Communicate program updates

  • Maintain regulatory compliance

  • Improve operational effectiveness

We process data only where necessary and lawful.

3. Payment Security

All sensitive financial transactions are processed through Stripe, a secure third-party payment provider.

We do not store:

  • Full credit card numbers

  • Social security numbers

  • Complete financial credentials

Payment security is governed by Stripe’s encrypted infrastructure.

4. Data Protection Measures

We implement appropriate administrative, technical, and physical safeguards to protect personal information from:

  • Unauthorized access

  • Alteration

  • Disclosure

  • Destruction

Access to personal data is limited to authorized personnel performing operational duties.

5. Information Sharing

We do not sell, trade, or rent personal information.

We may share information only:

  • With trusted third-party service providers assisting in operations (under confidentiality obligations)

  • When legally required

  • To protect the rights, safety, or property of the organization or others

6. Children’s Privacy

We comply with the Children’s Online Privacy Protection Act (COPPA).

We do not knowingly collect personal information from individuals under 13 years of age. If such data is identified, it will be deleted promptly.

7. Data Retention

We retain personal data for as long as:

  • An account remains active

  • A humanitarian or recovery case is ongoing

  • Funding compliance requires retention

  • Applicable laws mandate recordkeeping

Users may request deletion, subject to legal obligations.

8. What We Do Not Do With Your Data

We will never:

  • Sell your data

  • Share your data for external marketing

  • Use your information for unrelated commercial advertising

Your data is used strictly to support our humanitarian, recovery, and funding mission.

9. Policy Updates

Any updates to this Privacy Policy will be posted on this page. Continued use of the website constitutes acceptance of any revisions.

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